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Order status issues


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#1 euronova

euronova

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Posted 24 March 2016 - 11:21 AM

Hello,
I have prestashop 1.6.1.4.
When a customer places an order everything works fine, status updates to payment accepted and everything is as it should be.

When I ship the item and try to manually update the status to shipped. It doesn't change. The screen refreshes and it's still on payment accepted.

Is there any way to fix this?

Thanks in advance!

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#2 Guest_TherRox_*

Guest_TherRox_*
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Posted 04 April 2016 - 11:10 AM

dear
about credit check it effect in sales order in flag its name is onhold
but when book sales order and order value more than limit
the sales order change status to book and onhold flag with yes

thanks

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