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PrestaShop Zopim (Zendesk) Live Chat Support 1.5/1.6/1.7

zopim zendesk live chat prestashop customer service support

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#1 shahab82

shahab82

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Posted 26 August 2018 - 06:51 AM

The module allows to communicate with clients on your online store and turn visitors into customers. This helps to build relationship with customers,provide
 
personalized service and increase in sales.
 
Live chat is beneficial for businesses. It has to a large extent revolutionized the customer service industry.
 
Organizations (regardless of size and industry vertical) should adopt this tactical tool to stand out and delight customers.
 
Live chat is the best available option for provide online customer support. 
 
Live support applications are commonly used to provide immediate customer support and information to clients and customers.
 
Features
 
- Easy to integrate and setup Zendesk chat from back-office.
- Fully responsive 100%.
- SEO friendly.
- Support all browsers: Firefox, Chrome, IE, Safari etc.
- Light weight. (Smaller file size which load faster.)
- Increase sales,conversion rates and products promotions.
- Maintain existing customers & Attract new customers.
- Lower marketing expenses,exposure to potential customers,reach targeted audiences.
- Compatible with PrestaShop 1.5.x,1.6.x and 1.7.x.
- Multiple browsers compatibility(IE, Firefox, Opera, Safari,Chrome and Edge).
- Mobile,Tablet and all device compatible.
- Multi-language and Multi Store compatible.
- 24*7 Support
 
Benefits to Customers
 
- Customer trust online store and feel comfortable.
- Helps in support and communication in customer's native language.
- Customer queries and clarifications get fast solution.
- Helps to increase customer understanding and knowledge about store.
 
Benefits to Merchants
 
- Reduce expenses
- Increase sales
- Improve customer service and loyalty
- Discover customer pain points
- Faster problem resolution
- Customer convenience
- Competitive advantages
- Expand market reach
- Proactive outreach
- Reports and analytic
- Real-Time Convenience to Customers
- Cost Efficient
- Stand out Amongst Competitors
- Develop Deeper Customer Relationships
- Increase in Conversions and Average Order Values
 
Installation
 
- Upload module zip file from back-office Module & Services menu tab
- Install module using install button.
- Visit module management page from back-office "More" area (section)
- Please watch module installation,configuration and how to use video on our youtube channel.
- Module works without doing any change in existing Prestashop file so that existing customization and theme change do not effect.
- This prestashop addon was developed for versions 1.5.x,1.6.x and 1.7.x, guaranteeing full compatibility with PrestaShop's ecommerce software.
- We provide free technical and feature support in installation,configuration, as well as access to updates available for this product.
 
Steps to get Zendesk-Zopim Chat code from Zendesk-Zopim Chat Website.
 
[1].Open below URL in any browser
 
 
[2]. Register on Zendesk-zopim website using email address
 
[3]. Validate email address and follow the steps to get the code to add from prestashop back-office.
 
[4]. Visit module management tab name "Online-Offline Chat Support" from back-office Copy and Paste script code snippets in text area .
 
[5]. Visit the front-office to see chat working and test the feature.
 
 
Buy Module from PrestaShop Addons Marketplace.
 
 
Buy useful PrestaShop Addons for Online Stores.
 
 
For demo on version 1.7.x visit below links
 
 
 
For demo on version 1.6.x visit below links
 
 


looking for the best presta addons with outstanding support? check this: PrestaShop Modules




Also tagged with one or more of these keywords: zopim, zendesk, live, chat, prestashop, customer, service, support

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