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[SOLVED] Checkout issues


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#1 kvgth

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Posted 13 January 2015 - 09:16 PM

Hello,

 

I'm using PS 1.6x and I've noticed (another) issues when trying to checkout.

First problem is that when I'm trying to checkout as a guest, I finally get an information that my account was created and I'm redirected to step 1. When I want to proceed, I'm moved from step 1 to 3 (as shown on screenshots).

 

Another problem is that no customer can register an account: 

 

 

 

Technical Error:
unable to load form

Details:
Error thrown: [object Object]
Text status: Parsererror

 

However, it doesn't when when selected language is english. I've just tried disabling mobile in my theme but it doesn't work.

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#2 kvgth

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Posted 13 January 2015 - 09:49 PM

My post is a little bit out of date - I've just changed reg form to one page type. I was getting the same error but then simply changed translation file from fresh theme to my shop and it started to work.



#3 vekia

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Posted 19 January 2015 - 12:22 AM

thank you for sharing your soluton.

im going to mark this topic as solved.


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#4 kittykay

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Posted 16 May 2017 - 10:14 PM

Hi!
I have the same problem, I didn't understand the solution kvgth proposed (sorry not english native...  :( )
Could someone help me figure out where I can find the file I'm supposed to change?  :) 

Thanks in advance!



#5 vekia

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Posted 17 May 2017 - 01:27 AM

it depends on the context,

not always langauge file is a solution

 

follow this:

To find the errors related to your problem, it will be necessary to analyse browser console output
  1. go to page where you've got the issue
  2. turn on browser console (in chrome: ctrl+shift+j)
  3. clear console
  4. refresh the page
  5. analyse console output
  6. you will probably see errors there
  7. copy-paste them here as a code, or just prepare some screenshot
 
please note that this is not a solution,this is the way that describes of how to find the bugs
 

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