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O'RyanTech

Member Since 11 Oct 2019
Offline Last Active Oct 11 2019 03:18 AM
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Topics I've Started

Issues with Add to Cart, Checkout and Payment Modules

11 October 2019 - 03:15 AM

Hello,
I am new user of PrestaShop software for its eCommerce application. Very recently, I have encountered some issues after installing and configuring store setup with it.

I am using PrestaShop v. 1.7.5.2 with its Classic (default) theme for the shop. The store was fully functional and many of its
features were enabled for this store. The display of products, add to cart, checkout, and delivery options were working seamlessly until early part of this week (~10-9-19)  when I checked its various features for operational integrity.

Three major issues are occurring right now:
1) The add to cart function works, but no products are visibly added to the cart, the checkout icon works, but there is no form for customer checkout, no payment options, and cart is empty with no products being added despite the add button on products working with confirmation page;

2) For payment preferences, the store was using PayPal standard andBraintree payments. There was major update to PayPal and Braintree modules (~9-1-19), when I tried to update them with uninstalling the older versions, I am unable to remove them completely and receive error messages;

3) The store is receiving errors of translation messages in AdminAdvparametersFeature and couple of User Deprecated errors are seen in AdminMarketing and "sensio_framework-extra.router.annotations" and stating to use Sympony\Component\Routing\Annotation\Router

Further technical information can be provided upon review and any help to resolve these issues would be great. See attached JPG files (4)