With Freskdesk you can view, create and track tickets, and access to your knowledge base via contact widget and chat Support widget in front office Ticket tracking?in customer account You can override or not contact form and replace it by Freshdesk Widget View and sync customer account with Freshdesk View ticket history in customer page in Back-Office Open tickets and profiles directly in Freshdesk from Back-office New: chat with customers (only for Freshdesk Garden plans) Rensponsive with Bootstrap Ticket history in customer account in front-office Syn and view customer profile and ticket history in Customer page in Back-Office Open tickets and profiles directly in freshdesk page Widget pre-populating data: name and email to help the creation of a new ticket New: chat with customers (only for Freshdesk Garden plans) Customer Benefits Ticket tracking in customer panel via "My account" Create new tickets Widget tab available on any?page Access to freshdesk knowledge base?via emmergent?widget Chat with agents (only for Freshdesk Garden plans)
