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Order status issues


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#1 euronova

euronova

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Posted 24 March 2016 - 11:21 AM

Hello,
I have prestashop 1.6.1.4.
When a customer places an order everything works fine, status updates to payment accepted and everything is as it should be.

When I ship the item and try to manually update the status to shipped. It doesn't change. The screen refreshes and it's still on payment accepted.

Is there any way to fix this?

Thanks in advance!

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