1 reply to this topic

[vekia]

if your website encountering some problems (white page, prestashop internal server error, some other problems) it's necessary to turn on error reporting. With this feature you will see what exactly doesnt work and where.

 

so, please follow guidelines below:

 

 

prestashop max v1.5.3

open file: config/config.inc.php
find this line: @ini_set('display_errors', 'off');

change to look like this: @ini_set('display_errors', 'on');

 

 

 

prestashop above v1.5.3

open: config/defines.inc.php

find this line: define('_PS_MODE_DEV_', false);

change to look like this: define('_PS_MODE_DEV_', true);

[Tom Evans]

Most of the users with the same issue got frustrated and looking for the answers in the help sections. Even some of our customers had face the same problem and come to our support section. Vekia, You have given a helpful tip here. Nice job done!