Knowband offers the Return Manager extension for Magento 2 which helps the store owners to manage their online store’s return and refund requests easily and efficiently. The extension makes it easy for the customers to raise their product return requests from the Return Manager popup and makes it easy for the admin to manage them efficiently. With the extension, the store owner can provide the online customers an easy-to-use Return portal and enhance their shopping experience.
The Magento 2 Order Return Manager Module helps to satisfy the customers and increase the overall customer retention rate of the eCommerce business. Let’s take a brief look at the advantages and the characteristics the extension offers.
Advantages of using the Magento 2 Return Product extension:
1. The extension makes the order return process easier and faster and helps the store admin to manage these return requests easily from the admin interface.
2. The Magento 2 RMA extension helps the customers to get easy returns on the eCommerce store which increases the customer satisfaction rate on the online store.
3. The Magento 2 Order Refund extension helps in increasing the customer retention rate of the eCommerce shop and convinces them to continue shopping from the online store.
4. With Knowband’s Magento 2 Order Return Manager extension, the store owner can increase his brand value by providing easy returns to the customers and make them satisfied with their purchases on the eCommerce store.
Characteristics of Knowband’s Magento 2 Product Return Extension:
1. With the extension, all the customers including registered as well as guest customers can create return requests from the Return Manager popup.
2. With the Magento 2 Refund Order extension, the store owner can provide the online shoppers 3 different return options i.e., credit, refund, and replacement.
3. With Knowband’s Return Manager for Magento 2, the online buyers can add attachments in the form of images along with the return requests.
4. The online shoppers can also add a comment for the store owner with their return requests.
5. Knowband’s Magento 2 Product Return Extension lets the store owner create the return policy which will be available to read to the customers while they create their return requests.
6. With the Magento 2 Product Return Extension, you can also let your online shoppers to cancel the return request after they create it but before a certain order status.
7. Knowband’s Return Manager for Magento 2 allows the online retailer to make additional changes and customizations in the extension using Custom CSS and JS styles from the back-end.
To know more, click the links below:
Magento 2 Return Manager extension
Magento 2 Return Manager User Guide
Back-end Demo
Front-end Demo