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DEFTONES

Member Since 13 Apr 2014
Offline Last Active Dec 08 2017 02:53 AM
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#2902 Very bad experience with prestashop customer service for cloud version - avoi...

Posted by jelonek on 08 April 2015 - 07:35 PM

I was about to open an online shop and after a few weeks of looking for a software, i decided to go for prestashop cloud version. Everything seemed fine and nice and managing the shop seemed smooth and easy. So I went for it, worked hard on it for a few days, spent long hours each day.

Now when the shop started looking good, I can't log into the shop - front, back, dashboard, nothing. When I log into my account and press manage my store, I get blank white screen and nothing happens. I tried wired and two different mobile phones, different browsers. When I can't access my data from front or back, in desperation I called the number given on the website. I really had to try hard.

I was really astonished when the lady over the phone told me that if I need any help from them I need to use the paid tickets. The fault is not on my side, I can't access anything, can't do anything. It turned out that the technical support is paid, what if this problems occurs regally and I use the free tickets? I need to pay for more.

I thought that using cloud service would bring an easy managing of the store so that I could focus on the shop and sales and not technical matters. It turns out that prestashop has really thought through how to make

money over cloud service. So my advise is - avoid as hell keeping your data on prestashop servers. And use the old good ways of using your server and installing it there. You can't also count on technical support over phone, because even when you choose technical support option, you still get connected with a sales representative, who just states that they can't help with technical support, only with sales.




#366 [Module] Duplicate URL Redirect

Posted by Tom Evans on 09 May 2014 - 07:17 AM

Having pages being reachable from multiple URL's could harm your rankings, so it's best to prevent this. This can be done in many different ways. Some can be used on their own, but you can also combine techniques to totally get rid of your duplicate. In prestashop, there are great ways of using modules and for this "Duplicate URL Redirect" is one of the module to prevent this and it is an invaluable SEO tool you can get for your shop!

The module will : Redirect all duplicate, deleted, invalid and non- SEO friendly URLs to the default Friendly URL.

Available at : http://www.prestades...e-url-redirect/

duplicate-url-redirect2.jpg?timestamp=13




#294 [SOLVED] Disable user register in prestashop 1.6

Posted by hrbj on 25 April 2014 - 10:50 PM

go to theme directory and open file named "authentication.tpl"

remove this code:
		<div class="col-xs-12 col-sm-6">
			<form action="{$link->getPageLink('authentication', true)|escape:'html':'UTF-8'}" method="post" id="create-account_form" class="box">
				<h3 class="page-subheading">{l s='Create an account'}</h3>
				<div class="form_content clearfix">
					<p>{l s='Please enter your email address to create an account.'}</p>
					<div class="alert alert-danger" id="create_account_error" style="display:none"></div>
					<div class="form-group">
						<label for="email_create">{l s='Email address'}</label>
						<input type="text" class="is_required validate account_input form-control" data-validate="isEmail" id="email_create" name="email_create" value="{if isset($smarty.post.email_create)}{$smarty.post.email_create|stripslashes}{/if}" />
					</div>
					<div class="submit">
						{if isset($back)}<input type="hidden" class="hidden" name="back" value="{$back|escape:'html':'UTF-8'}" />{/if}
						<button class="btn btn-default button button-medium exclusive" type="submit" id="SubmitCreate" name="SubmitCreate">
							<span>
								<i class="icon-user left"></i>
								{l s='Create an account'}
							</span>
						</button>
						<input type="hidden" class="hidden" name="SubmitCreate" value="{l s='Create an account'}" />
					</div>
				</div>
			</form>
		</div>

voila :)