I had an issue where I entered the wrong bonus code during deposit and thought the money was stuck. On https://canplaycasinocanada.com I opened live chat and was connected to someone in under 2 minutes. The agent fixed it manually, applied the bonus, and confirmed my balance was updated — all in 10 minutes. I also had a separate issue with cashback not appearing and got a follow-up email the next morning with a fix. That level of support is rare, especially during evenings. They clearly don’t outsource to bots, which I respect.
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