FireText

Hey there Magento folk!

Here at FireText we're a UK-based team of developers, problem solvers, marketers, tinkerers, all working around the clock to offer the most powerful text marketing platform. To mark the launch of our new free Magento extension we've decided to put a special offer together for you... the lucky members of this forum!

Receive 200 free trial credits upon installation of the new FireText SMS extension

We've taken the humble SMS order notification to the next step with our latest extension which is purpose built to help online stores get really personal with customers - make online shopping more human with with fun, chatty SMS order notifications.

The need for chatty SMS

As mobile shopping grows, many sites are now rethinking the way in which they communicate with customers and how they can get personal. An increasing number of online stores have started using SMS with the aim of driving customer engagement. Gone are they days of bland text messages that simply list order number and say thank you - now its about adding that extra bit of flair!

Excellent Choice Alec! We'll get your order ready and let you know when it's on the way so you can continue bookworming soon! Thanks, Tim from Bookworld

 

Key features:

it is important not to get lost in the depths of the SMS technology – the bottom line is that message tone has become equally as important as message content. Here at FireText we understand this so we've made our module really simple to get message tone right. You can set up SMS triggers at 5 different order stages and include 13 optional order fields - simples!

Order Stages:

• Order received
• Order on hold
• Order cancelled
• Payment refund
• Order shipped

Order Fields:

• {{customer.name}}
• {{customer.forename}}
• {{customer.surname}}
• {{customer.email}}
• {{store.name}}
• {{store.email}}
• {{store.phone}}
• {{order.increment}}
• {{order.id}}
• {{order.total}}
• {{order.discount}}
• {{order.shipping}}
• {{payment.title}}

Link to Online Content

Internet enabled smartphones have unleashed a whole new world of possibilities with SMS – you can use the FireText URL shortener to include links to online content like social media - or even direct customers back to your online store.

Branded Messages

Put your company name as the message sender. Instead of receiving messages from a phone number your customers will see your brand name before even opening the message.

Reliability

You're in safe hands. At FireText we only send messages through Tier 1 network providers for maximum reliability.

Receive Replies to your Inbox

Why not start a conversation! You can enable or disable direct replies to your texts. If you enable replies then these can be set up to be redirected to an email address for your customer service team to pick up and have a natter.

Build a Database of Numbers

Build your database of numbers with SMS opt-ins and send future promotional campaigns through FireText's leading SMS platform.

Free SMS Guide

Want to find out more. You can view our free ecommerce text marketing guide (attached) - feel free to share with your friends and colleagues.

Full Support

By using FireText you'll not be alone. You'll have the full support of our team of experts here at FireText and you can tap into our knowledge at any time.

If you would like to find out more, call us on +44 (0)1326 62 00 00 or email hello@firetext.co.uk- or just call us for a natter, we like to chat!